Privacy Policy

Friendly Party Rental L.L.C. (“Friendly Party Rental,” “we,” “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when visiting our website or placing an order.

Information We Collect

When you browse our website, we may collect basic device and usage information such as pages viewed, general location or city-level data, and technical details that help the site function properly. We also use cookies to improve performance and user experience.

When you request a quote or place an order, we collect information such as your name, phone number, email address, event details (including date, location, and items requested), and billing or delivery details needed to complete your rental.

Payments are processed through a secure third-party checkout provider. Friendly Party Rental does not store full credit card numbers on its servers.

How We Use Your Information

We use the information collected to confirm availability, provide quotes, and complete rentals. It allows us to deliver, set up, and pick up equipment, send order confirmations and reminders, communicate important service-related updates, improve our website and customer experience, and help prevent fraud while protecting our business.

When We Share Information

Friendly Party Rental does not sell your personal information. We only share limited information when necessary to process payments, operate website tools such as hosting, analytics, forms, or chat services, complete your rental including delivery logistics, or comply with legal obligations. Any third-party providers only receive the information required to perform their specific services.

Cookies and Analytics

We may use cookies and similar technologies to keep the website functioning properly, understand how visitors use our site, and improve overall performance and usability. You can control or disable cookies through your browser settings, though some features of the site may not work properly if cookies are disabled.

Data Security

We use reasonable and industry-appropriate security measures to protect your information. While no website can guarantee absolute security, we take data protection seriously and work to safeguard your information.

How Long We Keep Information

Customer and order information is retained only as long as necessary to provide services, support customers, maintain business records, and meet legal or accounting requirements.

Your Choices

You may request to update or correct your personal information, ask what information we have on file, or request deletion where applicable. To make a request, please contact us using the information below.

Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be posted on this page along with a revised effective date.

Contact Us

Friendly Party Rental L.L.C.
330 Costello Parkway
Minoa, NY 13116
Phone: 315-884-1498
Email: customerservice@friendlypartyrental.com