Rental Policies & Booking Information

Updated November 6, 2026

Booking and availability

Catalog quantities and prices do not reserve equipment. Choose an event date, confirm current inventory and review the final total. Your reservation is not confirmed until Friendly accepts the order and any required payment is completed. Certain dates may require a call to finalize.

Rental minimums and fees

Customer pickup requires at least $50 in rental items; delivery requires at least $100 in rental items, before taxes and fees. Delivery/travel is calculated separately from rental-item prices for the event location. Any exact-time, setup or other selected services are itemized before payment. Applicable sales tax is additional. The checkout displays the required deposit or full-payment option.

Damage waiver

A 10% damage waiver is included on the rental equipment portion of checkout, excluding one-time concession consumables such as popcorn kernels, sugar and syrup. It helps cover qualifying accidental damage and does not cover theft, intentional damage, or every type of loss. Refer to your rental agreement for exact responsibilities and exclusions.

Tent and table seating

A 5-foot round table can seat up to 10 guests, while 8 is more comfortable. Advertised package guest counts are maximums, not a guarantee that all guests can dine beneath the included tent. A final layout must allow for walkways, tables, service areas and safe installation clearances.

Changes, cancellations and weather

Our published FAQ states that deposits are non-refundable and rainchecks are valid for one year. Review your particular signed rental agreement and confirmed invoice for cancellation terms, weather-related conditions, scheduling rules and any exceptions. Please call promptly if plans change.

Questions before booking?

Confirm event-space measurements, setup surface, delivery access and any special venue requirements before paying. Contact 315-884-1498 or customerservice@friendlypartyrental.com.

This page summarizes general information and does not replace the applicable signed rental agreement. See Frequently Asked Questions for more.